# Diagnosing a startup with an AI voice call

By Kush Ahuja · Sep 30, 2026 · Building BuildYour.Company, part 2
Source: https://www.thekush.codes/blog/ai-discovery-call-startup-diagnosis

> How the BuildYour.Company discovery call works: a live voice conversation with Kairo, a saved transcript, and an automatic Startup Diagnosis with a root cause chain, clarity score, leak map, website health check and competitor analysis.

## Key takeaways
- The BuildYour.Company discovery call is a live voice conversation with Kairo, built on ElevenLabs conversational AI, that runs in the browser.
- After the call the transcript is analysed into a Startup Diagnosis: biggest blocker, root cause chain, clarity score out of 100, growth leak map and buyer concerns.
- The diagnosis adds real Google PageSpeed scores for the founder’s website and a competitor analysis from live web search that marks which competitors the founder named and which the AI found.

Forms get lies. Conversations get the truth. Founders write "marketing" in a form field, then spend ten minutes on a call explaining that nobody who visits the site understands what they sell. So the first thing a BuildYour.Company user does is talk, not type.

## The call

- A live voice conversation with Kairo, built on ElevenLabs conversational AI, in the browser.
- Founder and startup identity are captured first, so the rest of the call is about the business, not about spelling a company name.
- The founder can start now or schedule the call for later.
- The full transcript is saved, and token use is tracked per call.

## From transcript to diagnosis

When the call ends, analysis starts on its own. The output is deliberately narrow: one biggest blocker, not twelve. It comes with a root cause chain that explains why the blocker exists, the weakest area of the business, a clarity score out of 100, the one metric to watch and the recommended next move.

Two parts make it more than an opinion. A growth leak map shows where customers are lost, and a buyer concern analysis lists what stops people from buying.

## Checks against the real world

- Website health check: real Google PageSpeed scores for performance, accessibility, best practices and SEO.
- Competitor analysis: AI plus live web search scores the startup against real competitors, and clearly marks which ones the founder named and which the AI found.

## When analysis fails

Long AI jobs fail sometimes. Every analysis has retry and recovery, and every diagnosis version is saved, so a founder can see how their clarity changed over time and share a snapshot page with a co-founder or mentor.